Where we ship
LuvSweet currently ships across India to serviceable pincodes. Serviceability is confirmed at checkout based on your delivery address.
If your pincode is not serviceable, you will be notified before payment is completed.
Shipping charges
A flat shipping fee applies to most orders, as shown in your cart before checkout.
Free shipping may apply when a valid free-shipping coupon is used, or during promotional campaigns announced on the website.
Shipping charges are calculated before payment and are non-negotiable after the order is placed, unless we make an error.
Processing & delivery timelines
Orders are usually processed within 1–2 business days after payment confirmation (or COD confirmation where applicable).
Standard delivery typically takes 3–7 business days depending on your location and courier partner capacity.
Remote or high-demand areas may take longer. Delivery estimates shown at checkout are indicative, not guaranteed.
Order tracking
Once your order is shipped, tracking details (courier name and AWB/tracking number) will be shared by SMS/email where available.
You can also reach support@luvsweet.co with your order number for shipment updates.
Failed delivery & address issues
Please ensure your address, landmark, and mobile number are accurate. Incorrect details may delay delivery or cause returns to origin.
If a delivery attempt fails due to an unreachable recipient, incomplete address, or refused delivery, re-shipping charges may apply.
Damaged packages
If your package arrives visibly damaged, refuse delivery where possible and contact us within 48 hours with photos of the outer packaging and products.
We will arrange a replacement or refund as per our Return & Refund Policy after verification.